Shipping

Shipping

Prices are for the first item – each additional item will receive free shipping.

IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOUR SHIPPING ADDRESS IS CORRECT AS WE WILL NOT BE RESPONSIBLE FOR LOST MAIL DUE TO INCOMPLETE/INCORRECT ADDRESSES

Shipping costs are

  • United States £4.50 GBP
  • Canada £4.50 GBP
  • United Kingdom FREE
  • Australia £4.50 GBP
  • EU £2.50 GBP
  • Everywhere Else £4.50 GBP

Our standard production time is 3 – 4 business days except at busy times of year when this may be extended. Delivery estimates are taken from when the item is shipped and not when the order is placed so please factor in the production time when placing your order. We aim to send proofs for personalized or customized prints via E-MAIL or Message within 5 business days of receiving your order. Shipping notifications will be sent to the email address that you used to sign up to our shop.

Please note that if you are ordering a personalized or customized print, your order will not be shipped until we have received confirmation that you approve the print proof. If we do not receive your approval within 4 business days of it being sent to you, your print will be shipped as per the proof.

Shipping times

Orders are shipped by UK post. Shipping ESTIMATES are as follows:

US/Canada – 7 – 21 days
Europe – 4 – 12 days
UK – 3 – 5 working days (1st class Royal Mail)
Rest of world– 7 – 28 days

**IMPORTANT – Please remember that these are ESTIMATES and international mail can on occasions be subject to delays. You should be prepared to allow up to 28 days for your item to arrive before contacting us. Also, remember that shipping times are taken from when the order is dispatched.

The vast majority of items will arrive well within this time frame but times are dependant on the postal service in your country.

Please remember that these times are estimates and unless you have opted for Priority Mail we cannot give you any information as to where your parcel is or how long it will be.

Tracking

Your item is shipped from the UK where we use standard airmail for all international packages. This is NOT trackable and we are unable to provide any information as to where your package is.

You may upgrade to Priority Mail using our service with DPD for an additional £5.00 GBP. This service is usually a few days quicker than standard airmail and will provide you with a tracking number.

Please note that although this service is quicker than standard airmail, it does NOT provide a guaranteed delivery date and we are not able to refund the Priority shipping fee if the package doesn’t arrive within the estimated delivery time scale.

If you are concerned about your order please contact us in the first instance.

Packages can be held up along the way occasionally which may mean that your item takes a little longer to reach you. Mail is not considered lost until 4 weeks have passed. Please be patient if your item hasn’t arrived within the ‘estimated’ time.

If your item has been lost then we will of course send a replacement but please bear in mind that we cannot do this until the 4 week period has passed.

I take great care to ensure you receive your order in perfect condition so all prints are carefully packaged in a cellophane envelope and sent in a rigid mailer. If in the unlikely event your order arrives in a less than perfect condition, please get in touch as soon as possible and I will gladly replace the item/s.

Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.